The healthcare system’s evolution has placed much emphasis on access, quality, and cost. This emphasis has changed the healthcare system’s delivery models and the approaches to health care. Healthcare business management courses prepare young professionals to manage people, facilities, and healthcare systems, with great emphasis on quality and efficiency. The course covers the practices, theories, and concepts that have influenced my understanding of the internal and external forces that affect healthcare settings. My specific areas of study are healthcare management and business. Profession-wise, I intend to pursue a career in hospital administration. This course has equipped me with the required skills to help organizations contribute to the national goals of improving patient care and reducing healthcare costs.
Healthcare professionals have the moral responsibility to comply with laws that govern the healthcare system. Non-compliance can lead to serious legal issues, including lawsuits and fines. I learned various healthcare laws, including HIPAA, HITECH, and Emergency Medical Treatment and Labor Act (EMTALA) (Figueroa et al., 2019). With this knowledge, I can train employees, write policies and procedure manuals for medical records’ handling and management, and conduct security risk assessments to ensure the organization complies with these regulations. This way, all departments, and employees will adhere to healthcare policies, thereby reducing the non-compliance risk and impacts. This course area equipped me with the knowledge required to effectively manage legal and ethical problems in the healthcare system.
Most importantly, this course has equipped me with invaluable skills deemed crucial in my clinical and business decision-making roles. For example, I can integrate religious worldview theories such as the Christian worldview to analyze and decide ethical dilemmas. The class presentations allowed me to hone my communication skills, while some assignments taught me critical thinking skills. I believe that these skills are crucial in my role, considering that staff management will be one of my responsibilities.
The healthcare system is currently influenced by innovative technologies, strict regulations from governments and corporate entities, and changing organizational culture. The primary purpose of a healthcare manager is to ensure that the health facility provides effective and efficient services to involved stakeholders. Healthcare quality, cost, and access are the most critical metrics in a healthcare organization. These three metrics make up the triple aims of the nation’s healthcare system. The Triple Aim demands all healthcare organizations simultaneously pursue these aims by improving patient experiences, reducing healthcare costs, and enhancing the general population.
As a healthcare manager, I can help the organization achieve these goals by implementing systems and initiatives focused on reducing wastes throughout the institution’s units. I could also ensure the smooth operation of the entire healthcare system by implementing effective strategies that will help the workforce navigate the healthcare system’s complexities. My staff-management skills will help staff gain insights into operating efficiently to provide quality services while minimizing costs.
The theoretical foundations, including nursing theories, will also help me build an organizational culture that aligns with the Triple Aims. Concepts such as the biopsychosocial model improved my knowledge of building effective systems that could assist an organization to realize the triple aims. My goal is to transform the hospital’s healthcare system and align it with the current and future healthcare delivery systems.
Traditionally, the interaction between different healthcare professionals or disciplines has been authoritative and characterized by hierarchy. This course has equipped me with skills such as change management that will help me initiate and sustain systematic changes and improve interprofessional collaboration. For example, I could create strategies focused on transforming the organization from a single-centered approach to healthcare culture to team-based approaches.
The learned course concepts have helped me realize the significance of interdisciplinary teams compared to single-centered conventional approaches. I could use this strategy to improve collaboration, improve the institution’s knowledge base, enhance teamwork, and ensure ideal patient care practices are implemented. A multitude of healthcare literature has shown its benefits, including reducing the hospitalization length, reducing healthcare costs, and lowers the rates of hospital-acquired infections (“Interdisciplinary care plans,” 2018).
Another study by Figueroa et al. (2019) showed that many governments are now advocating for interdisciplinary and multidisciplinary teams to deal with workforce shortages. Additionally, the benefits mentioned above align with the Triple Aim: decreasing healthcare costs and improving patient care/experiences. These benefits justify my plans to change healthcare systems into a team-based approach. With an interdisciplinary approach, healthcare organizations can foster healthcare reforms that align with the triple aim.
The current healthcare system is experiencing significant workforce shortages, making human capital one of the most invaluable organizational resources. Research predicts that this shortage is likely to exacerbate in the future, underscoring the importance of staff retention (Yeager et al., 2015). The primary goal of any healthcare organization is to leverage its workforce to provide value to patients based on care quality, access, and cost metrics. Retention is currently the gold standard in resolving workforce shortages in the organization (Yeager et al., 2015). This recommendation is in line with the healthcare system’s goal to cut down costs; recruitment costs more than retention.
I can use my knowledge in business management, particularly human resource administration, to tailor recruitment strategies to ensure that the organization attracts and retains the most qualified professionals. The topics that informed my expertise in staff management include talent management, motivation, compensation, and recruitment. Moreover, I have industry-specific knowledge regarding the shifting demographics, technologies, and state/federal regulation complexities in accreditation demands. Despite the ongoing transformation in the healthcare system, people-centeredness still prevails within this industry.
I have no doubt that acculturation can be challenging for new employees. As a people manager, it will be my responsibility to ensure effective onboarding practices. The organization will be a safe place for staff and not just in the physical sense but also the socio-cultural context. The course content on employee rights, disciplinary issues, and labor relations will always guide how I draft contracts and recruit employees.
For example, the Equal Employment Opportunity Commission prohibits discriminating against protected groups like people with physical disabilities. The topic on recruitment and selection strategies helped me understand how to accommodate these people’s needs in employment assessment tests to avoid legal issues. With these skills, I can help the organization address recruitment and retention challenges and create a safe and culturally sensitive organizational culture.
This course has prepared me for my role by equipping me with the relevant skills, competencies, and knowledge required to manage healthcare systems effectively. I gained technical skills such as human resource management, management of legal and ethical problems in the workplace, and effective healthcare system administration. I acquired skills in recruitment and retention that will help organizations deal with the current workforce shortage.
My knowledge of legal regulations will ensure that organizations are compliant. Theoretical concepts such as the Christian worldview and cultural competency will help me to better deal with conflicts, make effective decisions, and deal with ethical dilemmas. The conceptualizations in healthcare administration have also equipped me with the skills to ensure that healthcare facilities operate effectively and efficiently. In summary, I will use my knowledge, skills, and expertise to help healthcare organizations contribute to the national goals of reducing costs and improving patient care/experiences.
Figueroa, C. A., Harrison, R., Chauhan, A., & Meyer, L. (2019). Priorities and challenges for health leadership and workforce management globally: A rapid review. BMC Health Services Research, 19, 1–11. Web.
Interdisciplinary care plans teamwork makes the dream work. (2018). Wolters Kluwer. Web.
Yeager, V. A., Wisniewski, J. M., Amos, K., & Bialek, R. (2015). What matters in recruiting public health employees: Considerations for filling workforce gaps. American Journal of Public Health, 105(12), e33–e36. Web.