Administrators are legally and morally obligated to maintain the highest possible standard of patient care and to continually improve the organization. The administrator’s function in workers’ compensation (WCA) is to assist in ensuring that injured workers get the medical care they require and to serve as a link between the injured worker, his or her supervisor, and the agency (Myers, 2019). The non-management staff member’s duty is to inform his or her supervisor as quickly as feasible in the event of an incident. Furthermore, staff members are required to submit all necessary paperwork as soon as possible.
The administrator is accountable for the oversight and administration of claims, the production of reports, and contact with workers, managers, insurance carriers, medical personnel, and attorneys. Additionally, administrators assess the need for an internal or external workers’ compensation program or policy. The employee’s duty is to participate in the return to work procedure, or if they are unable to do so, they must get a doctor’s medical certificate in order to be compensated for their absence (McLellan, 2017). Additionally, the employee’s duty is to provide the rehabilitation case manager and their appropriate supervisor with authentic medical certifications pertaining to their rehabilitation.
Employers must identify workplace risks and take measures to remove or reduce them via the development of safety plans. Employers may also conduct routine inspections of all equipment and items to verify that they are in good condition and safe to use (Coughlin, 2017). Proper training is also critical for all workers, particularly if the job involves a risk of harm. Additionally, organizations may conduct appropriate investigations into accidents even if they do not result in severe harm in order to ascertain why an event occurred and to keep records of these occurrences.
Coughlin, C. (2017). Public health policy: Revisiting the need for a compensation system for quarantine to maximize compliance. Wake Forest Journal of Law & Policy, 7(2), 415-446.
McLellan, R. K. (2017). Work, health, and worker well-being: Roles and opportunities for employers. Health Affairs, 36(2), 206-213.
Myers, P. J. (2019). Leadership, empowerment, and motivation An analysis of modern management. [Senior thesis, Claremont McKenna College]. CMC Senior Theses.